Terms of Purchase – KKSOUQ
By placing an order on our website, you agree to the following terms:
1. Product Authenticity
All products are 100% original and sourced from trusted suppliers. Product images and descriptions are accurate to the best of our knowledge.
2. Order & Payment
Orders are confirmed after successful payment or verification for Cash on Delivery (COD). We accept debit/credit cards, COD, and other secure payment options.
3. Pricing & Taxes
All prices include VAT and applicable taxes. In case of a pricing error, we will contact you before processing the order.
4. Shipping & Delivery
We deliver across GCC countries, including Saudi Arabia, Qatar, Kuwait, Oman, and Bahrain. Most orders arrive within 1–3 working days. Delays may occur due to external factors.
5. Returns & Refunds
Products can be returned or exchanged within the return period, according to our Return & Refund Policy. Refunds are processed after inspection of the returned item.
6. Warranty & Liability
Items with brand warranties must be claimed through authorized service centers. Damage occurring after delivery is not covered. Our liability is limited to the product value.
7. Privacy & Data Security
Your personal information is kept secure and used only to process your order. We do not share data without your consent.
8. Policy Updates & Contact
We may update these terms at any time. The latest version is always available on our website. For order-related questions, contact us at support@kksouq.com.